Logo Hotel Wilden Mann Luzern
Logo Hotel Wilden Mann Luzern

Reviews

You are curious what our clients
think about the Wilden Mann?
Here you find our guest comments.

In total 3209 guest reviewed their stay with us on 15 online portals – with guest satisfaction of 90%.

Summary
Reviews

Categories

Room (90%)
Location (95%)
Cleanliness (95%)
Service (94%)
Price (85%)
Breakfast (88%)
Restaurant (91%)
Conference / Banquet (91%)
Bar (91%)

Portals

92%
Customer Alliance
(1766 Reviews)
90%
Google
(718 Reviews)
90%
Logitravel
(635 Reviews)
84%
Booking.com
(236 Reviews)
89%
Hotels.com
(133 Reviews)
90%
Despegar.com
(96 Reviews)
89%
Expedia
(94 Reviews)
100%
Facebook
(87 Reviews)
93%
HolidayCheck
(86 Reviews)
78%
Hotel.de
(44 Reviews)
91%
Agoda
(17 Reviews)
90%
Zoover
(12 Reviews)
86%
Orbitz
(4 Reviews)
87%
HRS
(2 Reviews)
90%
Travelocity
(2 Reviews)
90%
Atrapalo
(1 Reviews)
80%
Petit Fut�
(1 Reviews)
94%
Hotelreservierung.de
(1 Reviews)
80%
Yelp
(1 Reviews)
100%
Anonymous
2025-04-25
Wonderful space, amazing staff.
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (no review)
Value for money (100%)
Service (100%)
Location (100%)
97%
Anonymous
2025-04-25
A Memorable Stay at Hotel Wilden Mann – Lucerne’s Hidden Gem! I had a fantastic experience at Hotel Wilden Mann in the heart of Lucerne. The accommodation was comfortable and full of charm, blending historic character with modern amenities. The service was exceptional—warm, attentive, and professional from check-in to check-out. The restaurant exceeded expectations, offering delicious cuisine in a cozy and elegant setting. Highly recommended for anyone seeking an authentic and high-quality stay in Lucerne!
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (80%)
Location (100%)
94%
Anonymous
2025-04-25
Excellent - great staff at Reception.
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (80%)
Food was delicious. Surprised that tap water had a charge. That is unusual
Value for money (100%)
Service (80%)
Location (100%)
96%
Anonymous
2025-04-25
Das Team ist sehr freundlich und hilfsbereit, das Essen war sehr gut.
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (80%)
Value for money (80%)
Die Fenster isolieren nicht gut und der Lärm abends von dem gegenüberliegenden Restaurant ist sehr laut bei geschlossenen Fenstern zu hören.
Service (100%)
Location (100%)
100%
Anonymous
2025-04-24
This was my best hotel stay ever. I didn't think I could catch feelings for a hotel but Wilden Mann proved me wrong. From the charming building and location to kind, attentive staff members to the sweet Easter bunny checkout gift, I had an excellent stay. Would love to stay again!
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Room (100%)
Cleanliness (100%)
Everyone I interacted with was so kind and accommodating
Breakfast (100%)
Restaurant (80%)
Value for money (100%)
Thank you for the room upgrade! I really appreciated the generous closet space and low profile bed pillows!
Service (100%)
Location (100%)
80%
Anonymous
2025-04-24
Room was in front of a terrasse / Bar and it was very noisy till 0:30 am
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Room (80%)
Cleanliness (80%)
Breakfast (80%)
Restaurant (80%)
Value for money (80%)
Service (80%)
Location (80%)
100%
Anonymous
2025-04-23
Excellent hotel. Great location.
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
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Location (100%)
100%
written by Alison McGhee
2025-04-23
We had a lovely time at the Wilden Mann. We appreciate vintage hotels and decor, and loved wandering around the hotel looking at the photos, maps, and little Wilden Mann touches everywhere. In fact we became a little obsessed with the Wilden Mann and pointed out statues and mentions of him around the city.
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Room (100%)
Luzerne is such a walkable city, and the Wilden Mann is central to everything. We walked everywhere to went and loved it.
Cleanliness (100%)
The front desk staff are wonderful, so kind and friendly and helpful.
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
My friend and I had single twin bed rooms next to each other. They were small, sweet, and charming, each with a full bath (including tub, which was lovely to sink into after a long day of hiking).
Service (100%)
Switzerland is an expensive country to visit, and the Wilden Mann is a good value considering its charm and central location.
Location (100%)
Everything was sparkling clean.
88%
written by Martin
2025-04-23
Sehr freundlich. Sehr praktisch mitten im Zentrum.
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Room (80%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (80%)
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Location (100%)
97%
Anonymous
2025-04-23
Très bonne, hôtel très agréable
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Room (100%)
Très bien situé
Cleanliness (100%)
Employés serviables et très polis
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Grande et silencieuse jolie salle de bain
Service (80%)
Location (100%)
Impeccable
100%
Anonymous
2025-04-22
Great Accommodation, -Comfortable Public rooms , Historic character retained all in good , clean condition . Food , Service , Staff. All very good.. Andres Calvo , Hotel Director, Very Charming. Hotel in Great central Location within Quaint Historic Quarter.
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Room (100%)
Wonderful Location on Old City centre & Easy walking distance to The Lake & Train Station.
Cleanliness (100%)
Efficient , Courteous, Welcoming. Charming Andres Calvo , & Young male receptionist Mr ?
Breakfast (100%)
Good Quality & Good Selection.
Restaurant (100%)
High standard of Cuisine.
Value for money (100%)
Kettle, Tea & Coffee facility in bedroom.
Service (100%)
Location (100%)
Very clean and Fresh.
100%
written by OneT
2025-04-22
We loved the terrace and had cocktails and coffee there in the morning what a great location.
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Room (100%)
You are right in the heart of the city close to coffee shops, dining options and the beautiful river front
Cleanliness (100%)
The front desk was very helpful with locations and points of interest to go to along with recommendations to see.
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
We had a big room which even had a separate sitting room. It was very comfortable with a large bathroom
Service (100%)
Location (100%)
The room was very clean and the staff turns down the bed if you allow them to.
91%
Anonymous
2025-04-22
Very nice, the hosts were very welcoming and helpful.
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Room (100%)
Cleanliness (100%)
Breakfast (60%)
More variety, breakfast was lacking.
Restaurant (100%)
Value for money (100%)
Service (80%)
Location (100%)
72%
Anonymous
2025-04-22
okay okay okay okay okay okay
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Room (60%)
Cleanliness (80%)
Breakfast (60%)
Restaurant (100%)
Value for money (60%)
wifi
Service (60%)
Location (100%)
cleanliness
94%
Anonymous
2025-04-22
Sehr gut unser Zimmer hatte nicht die tollste Aussicht
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (80%)
Value for money (100%)
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Location (80%)
96%
Anonymous
2025-04-21
Cozy comfortable place that made us feel at home in the perfect atmosphere that matches the beauty and charm of Lucerne. We will return.
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Room (100%)
The perfect spot 7 min from train and boat station. Beautiful old town at door step
Cleanliness (100%)
Courteous and available around the clock
Breakfast (100%)
Excellent selection of items. The smoked salmon was a special treat. A great start to our day
Restaurant (80%)
Value for money (100%)
Spacious room great closets decent sized bathroom
Service (80%)
We got a great deal but a bit on the pricey side like most things in Switzerland
Location (100%)
Impecable quirky building with lots of charm.
96%
written by Frank H. Neis
2025-03-30
ich habe mich sehr wohl gefühlt. Guter Service, Personal freundlich
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Cleanliness (100%)
Breakfast (80%)
Restaurant (80%)
Value for money (100%)
Service (100%)
Location (100%)
100%
written by Jen Townsend
2025-03-26
We loved Wilden Mann. The location was perfect, the staff was so friendly and the hotel was so clean. We will definitely stay here again if we come back.
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Room (100%)
Walkable to everything.
Cleanliness (100%)
Breakfast (100%)
Restaurant (80%)
Value for money (100%)
Service (100%)
Location (100%)
88%
Anonymous
2025-03-26
Ich würde es auf alle Fälle weiter empfehlen aber vielleicht nicht für jüngere Gäste. Wir habe es völlig genossen. Eine sehr schöne Historische Hotel.
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Room (100%)
Perfect Lage für eine Stadt reise
Cleanliness (100%)
Freundliche und kompetente Mitarbeitern
Breakfast (80%)
Restaurant (80%)
Das Essen war fein aber Portionen für meine Geschmack zu groß als Frau
Value for money (80%)
Wir haben Zimmer Nr. 207. Es war eine sehr schöne und gemütliche Zimmer. Ich fand die Badezimmer sehr toll, alles genau wie es soll sein, genug Licht, lang Spiegel, super sauber etc…
Service (80%)
Location (100%)
100%
Anonymous
2025-03-24
Tolles Hotel, ich komme sehr gerne wieder!
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (80%)
Value for money (100%)
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Location (100%)
100%
Anonymous
2025-03-24
Es ist ein sehr schoenes und stimmungvolles Hotel. Die Zimmer sind sehr gemuetlich und komfortabel, das Fruehstueck ist sehr gut mit hochwaertigem Essen und das Personel ist sehr freundlich.
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (80%)
Value for money (100%)
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Location (100%)
90%
written by Patricia Koppenol-Bounds
2025-03-19
The location is great and the room was fine. We liked the non- carpeted flooring and the minibar. The "flat screen TV" was actually the size of a computer display and was not "smart". The wifi, at least in our room, didn't work, kept disconnecting. The breakfast very good and reasonably priced. We were grateful for the Luzern guest card provided by the hotel.
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (80%)
Value for money (80%)
Service (60%)
Location (100%)
96%
Anonymous
2025-03-15
Enjoyed my stay in the hotel very much
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (80%)
Value for money (80%)
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Location (100%)
91%
Anonymous
2025-03-14
----+++--;;;;;!;;;;;
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Breakfast (100%)
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Value for money (80%)
-
Service (80%)
Location (80%)
50%
Anonymous
2025-03-14
für meinen geschmack total überbewetet...
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Room (60%)
Cleanliness (40%)
Breakfast (60%)
Hab erwähnt, dass mein freund geburtstag hat und das frühstück im zimmer bestellt und einfach eine kerze erhalten statt einen stück kuchen oder so....
Restaurant (100%)
Value for money (60%)
Service (20%)
Location (60%)
100%
written by Sandra Blättler
2025-03-14
Ich finde das Hotel an einer guten Lage und ich war sehr zufrieden mit allem.
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
90%
Anonymous
2025-03-14
Seit Jahren sehr zufriedenstellend in allen Bereichen. Sehr emofehlenswert!!
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Room (100%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (80%)
Service (80%)
Location (100%)
72%
Anonymous
2025-03-14
Wir haben insgesamt einen angenehmen Aufenthalt im Hotel gehabt. Das Zimmer war schön, geräumig und gut ausgestattet. Besonders gefallen hat uns das freundliche Personal sowie die liebevolle Geste, dass die Betten jeden Abend gemacht wurden – das hat für eine heimelige und willkommene Atmosphäre gesorgt. Was uns jedoch weniger überzeugt hat, war der deutliche Preisanstieg im Vergleich zum Vorjahr, insbesondere da das Frühstück nicht mehr inbegriffen war. Zudem fiel uns auf, dass an einigen Stellen gespart wurde, was sich leider auf die Qualität des Aufenthalts auswirkte. Ein Beispiel dafür ist die Tee- und Kaffeestation, die es letztes Jahr noch auf unserem Stockwerk gab. Auf Nachfrage an der Rezeption wurde mir mitgeteilt, dass es nun nur noch eine Station gibt, die während der Fasnacht sogar ganz entfernt wird. Das fanden wir als Gäste unverständlich – eine Verlagerung nach oben wäre eine bessere Lösung gewesen. Ein weiteres Manko war der geringe Wasserdruck in der Dusche. Für Personen mit langen und dichten Haaren ist es nahezu unmöglich, diese gründlich zu waschen. Ich vermute, dass hier Wasser eingespart werden soll, allerdings führt dies eher dazu, dass man länger duschen muss, was letztlich keinen Vorteil bringt. Für mich persönlich ist das leider ein entscheidender Nachteil, weshalb ich das Hotel in Zukunft wohl nicht mehr wählen werde. Schade, dass die Qualität durch solche Einsparungen leidet – ansonsten wäre das Hotel wirklich eine tolle Wahl.
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Room (100%)
Lage ist tip top
Cleanliness (60%)
Kann ich nicht gross beurteilen
Breakfast (80%)
Restaurant (100%)
Value for money (60%)
Den Wasserstrahl muss stärker sein und der alte Haarföhn muss ausgewechselt werden.
Service (40%)
Wenn die Preise schon steigen, sollte die Qualität sonst nicht darunter leiden. Die Kaffe/Teetation wurde beispielsweise entfernt. Das Frühstück war nicht mehr inbegriffen, aber der Hotelpreis wurde erhöht. Das ist schade.
Location (100%)
Sauberkeit ist top
93%
written by Rolf Weber
2025-03-14
Die Atmosphäre im Hotel ist sehr angenehm
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Room (80%)
Cleanliness (80%)
Internet hat nicht gut funktioniert
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
93%
written by Rebecca Williams
2025-02-13
Lovely historical hotel in a fabulous location.
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Room (100%)
Fantastic. Close to everything.
Cleanliness (100%)
All the staff were lovely. A really nice lady served me breakfast. I think she was Spanish but not sure. Really nice lady.
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Beautiful decor and very well appointed with all the necessary things to make a stay comfortable.
Service (80%)
Location (100%)
No faults
97%
written by Christian
2025-02-13
Great Hotel - Great Location - Overall Great Experience!
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Breakfast (80%)
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Value for money (100%)
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Location (100%)
96%
Anonymous
2025-02-13
sehr freundliches Personal. Auch beim Frühstück
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Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Service (80%)
Location (100%)
92%
Anonymous
2025-02-07
sehr gut, sehr freundlich
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Room (100%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (80%)
Service (80%)
Location (100%)
100%
Anonymous
2025-02-06
Wir schätzen die schönen und gepflegten Möbel
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Room (100%)
Nähe zum Bahnhof, Altstadt und Schiffstation
Cleanliness (100%)
Reichhaltiges Frühstücksbüffet
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Es ist alles gut, deshalb haben wir auch schon eine weitere Reservation gemacht!
Service (100%)
Alles gut
Location (100%)
Zimmer und Wäsche sind sauber
100%
Anonymous
2025-02-05
Excellent hôtel. Reception formidable car les secrétaires parlent le français.
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Room (100%)
Cleanliness (100%)
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Value for money (100%)
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100%
Anonymous
2025-02-03
Overall experience was lovely. I got in pretty late and was quickly shown to my room and the service at breakfast was incredible. The front desk also helped arrange a transfer for the short trip to the train station.
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Room (100%)
Cleanliness (100%)
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100%
Anonymous
2025-02-03
As I have been staying at the hotel 2 or 3 times a year since 1996 I am obviously very satisfied with everything. If there have been any problems the staff have sorted them out quickly and professionally.
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100%
Anonymous
2025-02-03
The hotel is in a wonderful location in the old town and is easy to find from the train station.
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Room (100%)
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96%
written by B.A.G.
2025-02-03
Echte Gastfreundschaft
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Room (100%)
Sehenswürdigkeiten
Cleanliness (100%)
Sehr freundlicher Empfang
Breakfast (100%)
Freundliches, aufmerksames Personal
Restaurant (100%)
Value for money (100%)
Romantisch, großzügiges Bad
Service (80%)
Location (100%)
83%
written by Wolfgang Exner
2025-02-03
Wir waren sehr zufrieden.
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Room (80%)
Cleanliness (80%)
Breakfast (80%)
Restaurant (100%)
Value for money (80%)
Service (80%)
Location (100%)
100%
written by Erna Rölli-Alder
2025-02-03
Wir waren nicht das erste Mal im Wilden Mann und kommen gerne wieder.
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Room (100%)
Sehr zentrale Lage und trotzdem äusserst ruhig
Cleanliness (100%)
Freundlich und kompetent
Breakfast (100%)
Reichhaltig und gut!
Restaurant (100%)
Super feines Nachtessen!
Value for money (100%)
Das historische Gebäude versprüht viel Charme, das Zimmer war wunderschön, gemütlich und sehr sauber.
Service (100%)
Location (100%)
Alles perfekt sauber!
94%
written by Gilles et Magali
2025-02-02
2ème fois dans cet hôtel, séjour plaisant, on reviendra avec plaisir dormir dans ce bel établissement historique.
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Room (100%)
Centre ville, parking à proximité immédiate (places très étroites)
Cleanliness (100%)
Personnel serviable, disponible.
Breakfast (100%)
Choix varié. Tables espacées
Restaurant (100%)
Value for money (80%)
Nous aurions mis 5 pour un étage plus élevé.
Service (100%)
Location (80%)
Rien à redire, parfait.
96%
Anonymous
2025-02-02
sehr angenehm und sehr freundliche Bedienung
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Room (100%)
Cleanliness (100%)
sehr liebenswürdige und kompetente Bedienung
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (80%)
Location (100%)
80%
Anonymous
2025-02-01
We were there for an extended vacation, and had just had a great time.
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Room (80%)
Cleanliness (80%)
Breakfast (80%)
Restaurant (80%)
Value for money (80%)
Service (80%)
Location (80%)
90%
Anonymous
2025-02-01
Sehr netter Empfang, allgemein äusserst zuvorkommende Angestellte. Das Hotel gefällt uns in seiner "alten Pracht".
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Room (100%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (80%)
Value for money (60%)
Die Heizung im Zimmer war zu hoch eingestellt und man konnte sie nicht regulieren. Nachts war viel Lärm von betrunkenen Menschen auf dem Platz unterhalb unseres Zimmers.
Service (100%)
Location (100%)
100%
Anonymous
2025-01-31
Ich fühle mich sehr gut aufgehoben, sehr freundliches, hilfsbereites Personal. Ich komme wieder.
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Room (100%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (80%)
Value for money (100%)
Service (100%)
Location (100%)
88%
Anonymous
2025-01-31
Location was exceptional, but the hotel needs updated
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Room (80%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (80%)
Value for money (60%)
Rooms need to be modernized
Service (100%)
Location (100%)
The entire hotel, while being a nice place, was very old and smelled old
100%
Anonymous
2025-01-31
We felt very welcomed and it was a very comfortable base for visiting the city. Small touches like the daily news sheet and the turn down service were much appreciated
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Room (100%)
Very convenient for exploring Lucerne and for the railway station
Cleanliness (100%)
The staff were charming and very helpful
Breakfast (100%)
Excellent range of choices and nicelybpresented
Restaurant (80%)
Value for money (100%)
It was warm, cosy and well furnished. The decor was tasteful and there was everything we needed
Service (100%)
Location (100%)
96%
Anonymous
2025-01-31
Absolute Alternative zu Zug durch schöne Lage und die Vorzüge der Stadt Luzern nehme ich gerne die zus. Anreise nach Zug in Kauf. Sehr freundlicher und zuvorkommender Service und Kontakt.
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Room (100%)
Cleanliness (100%)
Auch bei ungewöhnlichen Anfragen (z.B. Wanderung auf den Pilatus im Winter) ist das personal stets sehr hilfsbereit und zuvorkommend
Breakfast (100%)
Restaurant (80%)
Value for money (100%)
Service (80%)
Location (100%)
96%
Anonymous
2025-01-31
Overall experience was amazing. The staff and the facilities provided were super.
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Service (80%)
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100%
Anonymous
2025-01-30
Ottimo, lo staff fa la differenza.
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96%
written by Jörg Schill
2025-01-30
Solide und traditional
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Restaurant (80%)
Value for money (80%)
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97%
written by Françoise
2025-01-30
Si nous revenons à Lucerne, nous ne chercherons pas d'autre hôtel.
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Room (100%)
L'hôtel est idéalement situé, proche de la gare et des quartiers historiques.
Cleanliness (100%)
Breakfast (80%)
Le choix n'est pas très grand ( en particulier le fromage) mais ce qui est disponible est bon.
Restaurant (100%)
Value for money (100%)
Grande chambre très agréable.
Service (100%)
Location (100%)
100%
Anonymous
2025-01-30
We checked in early with no problems. The room faced the cobblestone street and once there, the parade came right past our hotel and we could watch it from our window.
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Room (100%)
perfect location to train station, waterfront and bus line.
Cleanliness (100%)
Dominic at reception helped us to secure a dining reservation that was excellent and fun during a time that was extremely busy for dining.
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
It was so quaint!
Service (100%)
Location (100%)
96%
Anonymous
2025-01-30
Großartig! Sehr gute Lage, zuvorkommendes Personal und herrliches Frühstück. Auch als alleinreisende Frau wird man sehr zuvorkommend behandelt. Einziger Wermutstropfen: die winzig kleine Mini-Dusche.
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Room (80%)
Cleanliness (100%)
Breakfast (100%)
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Location (100%)
100%
Anonymous
2025-01-29
This was my first visit to Luzern, and Hotel Wilden Mann was the perfect hotel for my needs. All aspects of my stay exceeded my expectations. I will happily stay here again should I visit Luzern in the future.
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Room (100%)
Great location to all that I wanted to visit during my stay in Luzern.
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
The property was very kind and upgraded my room. I was put in a palatial room that was wonderfully equipped. I could not have asked for more!
Service (100%)
The upgrade of my room was very much appreciated and made the "value for the money" quite worthwhile - but we all know how expensive things are in Switzerland!
Location (100%)
88%
written by N. Stathakis
2025-01-29
xxxxxxxzzzxzzxzxxxxxxxx
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Room (100%)
Cleanliness (80%)
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Value for money (80%)
Service (80%)
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100%
written by Connie & Tom Hammermeister
2025-01-29
Visiting Lucerne during the Christmas holiday was magical!! The old town where we spent most of our time was so walkable and easy to get around. Walking to the train station from the hotel was so easy--we took a couple of day trips out of town. Your hotel is so centrally located which made our walks around town so easy! We would definitely recommend your hotel to anyone who wishes to visit Lucerne!!
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Room (100%)
So close to everything including the train station - easy to walk to all the restaurants, markets, etc.
Cleanliness (100%)
The staff at the front desk were exceptional!! So very helpful guiding us around, answering our many questions and always with a smile!!
Breakfast (100%)
Nice choice of breakfast items and excellent service
Restaurant (100%)
We very much enjoyed our two dinners in the restaurant-delicious food and wine and excellent, friendly service
Value for money (100%)
Very comfortable, nicely decorated, quiet and huge bathroom plus plenty of storage-perfect for a longer stay like ours
Service (100%)
The perfect combination of good value with outstanding accommodations and restaurant
Location (100%)
100%
written by Krishna Subramanian
2025-01-29
Very disappointed that we did not encounter any ghosts. I was looking forward to meeting a ghost! Your location is very ideal. Front desk folks were very courteous. All in all excellent experience.
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Room (100%)
Top notch and very convenient
Cleanliness (100%)
No issues at all
Breakfast (100%)
Disappointed that we did not come across any ghosts
Restaurant (100%)
Value for money (100%)
Excellent
Service (100%)
Well worth it
Location (100%)
Well maintained
100%
Anonymous
2025-01-29
My grown children & myself loved our stay & would come again!
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
93%
Anonymous
2025-01-28
Es war ein tolles Erlebnis in diesem Hsus Gast sein zu dürfen
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Room (100%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Service (80%)
Location (100%)
100%
Anonymous
2025-01-28
I recommend and would stay there again. Loved the hotel
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Room (100%)
Great location. Terrific view
Cleanliness (100%)
Very helpful staff
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Great view
Service (100%)
OK price
Location (100%)
very clean
90%
Anonymous
2025-01-28
Very nice hotel and great location
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Room (100%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (60%)
Nice room, but lots of banging and door slamming above.
Service (100%)
Location (100%)
100%
written by Shelli Brien
2025-01-27
Outstanding. We are already talking about a return visit
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Room (100%)
Perfect for walking
Cleanliness (100%)
Super helpful staff. Assisted with dining reservation and luggage issues
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Spacious and very comfortable
Service (100%)
Location (100%)
Outstanding
100%
written by Tonya Cotton
2025-01-27
My overall experience was amazing!!! I would stay here again while in Lucern! Would recommend this hotel to everyone for the exceptional hospitality and experience.
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Room (100%)
The location was amazing. We were in the old town part of Lucern and it was wonderful looking out of my window at the amazing views.
Cleanliness (100%)
The service was exceptional. As mentioned in previous comments, the turn down services with slippers by the bed was wonderful and not expected
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
I love the traditional aspect of the room. I love how there was historical artifacts in the room
Service (100%)
Location (100%)
The room was always clean and the turn down service was so nice and totally unexpected
91%
written by Ursula Schoch
2025-01-27
Ein schöner Aufenthalt in den ehrwürdigen Gemäuern
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Room (100%)
Lagev om Hotel ist super, sehr zentral, trotzdem ruhig
Cleanliness (100%)
Breakfast (100%)
Topp
Restaurant (100%)
Ausgezeichnete Küche; gute Weinempfehlung
Value for money (80%)
Es war halt sehr dunkel ; lagebedingt gegen das Gässchen
Service (60%)
Für uns oberes Limit, für den Preis ein helleres Zimmer erwartet
Location (100%)
Alles tippopp, sehr schönes Bad!
96%
Anonymous
2025-01-27
sehr gepflegt & freundlich
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (80%)
Location (100%)
96%
Anonymous
2025-01-27
Schönes Hotel mit viel Charme in der Altstadt
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Gross und hübsch dekoriert
Service (80%)
Location (100%)
97%
written by Gerald Schulze
2025-01-27
Wunderbares Traditionshaus mit tollem Flair in bester Lage.
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Room (100%)
Zentraler geht’s nicht
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (80%)
Location (100%)
100%
Anonymous
2025-01-27
Very special and lovely. Very classic and immersive feeling of the history of the town.
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
86%
written by Ângelo Grilo
2024-11-07
Muito boa, é como dormir num monumento histórico
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Room (80%)
Cleanliness (80%)
Breakfast (100%)
Restaurant (100%)
Value for money (80%)
A decoração
Service (80%)
Location (100%)
100%
written by Sona Alberto Djalo
2024-11-04
Muito boa, a localização e o staff foram excelentes
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
96%
written by André
2024-03-16
allgemein war das Personal und das Hotel sehr beeindruckend.
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (80%)
wurde eingeladen ohne preis angabe deswegen kann ich diesen punkt nicht ausfüllen.
Location (100%)
96%
written by Familie Lauper, Spiez
2024-03-13
Gut geführtes Hotel mit Charme und guter Lage. Vorzügliches Restaurant (bei diesem Besuch von Luzern anderweitig gegessen).
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Room (100%)
Ideale Lage nahe Bahnhof, Schiffstation und Zentrum
Cleanliness (100%)
Freundliches und hilfsbereites Personal.
Breakfast (100%)
Grosse Vielfalt.
Restaurant (100%)
Value for money (80%)
Service (100%)
Fairer Preis für Zimmer inkl. Frühstück.
Location (100%)
Alles perfekt sauber.
100%
Anonymous
2024-03-08
??????????? ?????, ??????????? ????????! ??? ???????!
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
100%
written by Roland Hofstetter
2024-03-07
Sehr persönlicher und zuvorkommender Service, es war ein schönes Erlebnis für mich!
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
82%
Anonymous
2024-03-07
Sehr gut, Personal sehr freundlich
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Room (80%)
Cleanliness (80%)
Breakfast (80%)
Restaurant (60%)
Leider haben wir als Hotelgäste (7 Tage) einen sehr kleinen und ungemütlichen 2er Tisch erhalten für das Nachtessen.
Value for money (100%)
Service (80%)
Location (100%)
96%
written by Jürg Schmid und Berit Gloor
2024-03-05
Gemütliches und historisches Hotel
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Room (100%)
Perfekt und ruhig gelegen
Cleanliness (100%)
Breakfast (80%)
Einfach, jedoch alles vorhanden...
Restaurant (60%)
Value for money (100%)
Gemütliches Eggzimmer
Service (100%)
Location (100%)
97%
Anonymous
2024-03-03
Es hat uns bei Ihnen gefallen. Werden wieder kommen.
more details
Room (100%)
Zentraler geht nicht.
Cleanliness (100%)
Wie es sein sollte.
Breakfast (100%)
Schöner Raum. Reichliches Angebot.
Restaurant (80%)
Für grössere Personen sich die Tischbeine nicht optimal. Atmosphäre eher finster. Küche war ok. Service gut.
Value for money (100%)
Sehr gemütlich eingerichtet.
Service (100%)
Mit der Hotel Card ist ein Besuch sehr preiswert.
Location (100%)
Haben nichts zu beanstanden.
100%
Anonymous
2024-03-03
Ich kenn das Haus und komme immer wieder
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Room (100%)
Cleanliness (100%)
Ausgesprochen Hilfsbereit und gastfreundlich
Breakfast (100%)
Was das Herz begehrt und den Magen freut!
Restaurant (80%)
Value for money (100%)
Heimelig, grosszügig, stilvoll
Service (100%)
Location (100%)
100%
written by Angela
2024-03-03
Ich kann nur sagen: gerne immer wieder! Wunderschönes und charmantes Stadthotel mit sehr freundlichen Mitarbeiter!
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (80%)
Value for money (100%)
Unser Zimmer für drei Personen war einfach sensationell! Wir hatten ein schönes Zimmer mit einem separaten 2. Zimmer und ein gräumiges Bad.
Service (100%)
Location (100%)
94%
written by baccouche
2024-02-28
mon expérience est très bien passer
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Room (100%)
très bien
Cleanliness (100%)
très bien
Breakfast (80%)
bien
Restaurant (80%)
bien
Value for money (100%)
satisfait
Service (100%)
bien
Location (100%)
satisfait
97%
Anonymous
2024-02-28
Das Hotel hat Flair - wir hatten ein sehr grosses Zimmer/Suite - aber das Bad ist zu klein
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (80%)
Das Bad ist sehr klein - v.a. die Dusche
Service (100%)
dank Hotelcard - sonst wäre es zu teuer...
Location (100%)
97%
Anonymous
2024-02-28
symphatisch , angenehm ,praktisch
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (80%)
Service (100%)
Location (100%)
90%
Anonymous
2024-02-25
sehr gut, emofehlenswertes Hotel
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Room (100%)
Cleanliness (80%)
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Service (80%)
Location (100%)
100%
written by Pillonel
2024-02-24
Excellent 10/10. .
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Room (100%)
Cleanliness (100%)
?
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
88%
written by Irene Franck
2024-02-22
Sehr angenehmer Aufenthalt. Komme gerne wieder
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Room (100%)
Cleanliness (80%)
Breakfast (60%)
Restaurant (80%)
Value for money (100%)
Service (100%)
Location (100%)
100%
Anonymous
2024-02-05
Sehr schönes Hotel an guter Lage mit freundlichem Personal
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Room (100%)
Cleanliness (100%)
Breakfast (60%)
Restaurant (80%)
Value for money (100%)
Grosses Zimmer gut ausgestattet.
Service (100%)
Location (100%)
96%
written by Marie Morand
2024-02-05
Très agréable, c'est un hôtel que j'ai choisi pour un voyage de groupe sur le baroque en Suisse et nous y resterons 3 nuits ce printemps.....
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Room (100%)
Proche de ce que nous allions visiter (église des Jésuites), quartier sympathique
Cleanliness (100%)
Breakfast (100%)
menu gastronomique végétarien inventif, léger, délicieux
Restaurant (80%)
Value for money (100%)
Grande, agréablement meublée
Service (80%)
Prix du marché relativement consistant mais les prestations sont à la hauteur. Dommage que le petit déjeuner ne soit pas inclus
Location (100%)
100%
written by MICHEL ALAIN ET CATHERINE
2024-02-02
Dimanche soir - restaurant fermé mais le reste tres bien
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (80%)
Value for money (100%)
Service (100%)
Location (100%)
96%
Anonymous
2024-02-02
L'établissement est agréable et ancien, on s'y sent bien
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (80%)
Value for money (100%)
Service (80%)
Location (100%)
88%
Anonymous
2024-01-31
Bonne, le restaurant était trop cher à mon avis
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Room (100%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (60%)
Value for money (100%)
Très
Service (80%)
Location (100%)
96%
written by Miguel de Lima
2024-01-31
Ich war sehr zufrieden, aber ich halte es nicht für eine gute Idee, dass man gezwungen wird, diesen Teil zu schreiben. Er sollte freiwillig sein
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Room (100%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (60%)
Value for money (100%)
Service (100%)
Location (100%)
100%
written by MarClau
2024-01-30
Très satisfaits. Le restaurant est fermé le dimanche sinon nous y aurions été.
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Room (100%)
Près de la gare et du centre
Cleanliness (100%)
Breakfast (100%)
Très complet
Restaurant (60%)
Value for money (100%)
Beaucoup de finesse dans la déco, belle surface, confort de la literie et propreté impeccable
Service (100%)
Location (100%)
Etablissement super propre
96%
Anonymous
2024-01-29
Sehr zentral, sauber
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (60%)
Value for money (100%)
Service (80%)
Location (100%)
64%
Anonymous
2024-01-27
Disappointing. We stayed in 2017 and loved it but this visit was disappointing. Access to our room involved a lot of stairs, the decor and furnishings were old, and the hot tap water was tepid. When we complained about the water we were told to run it for ten minutes ! Location and food were good but we will not stay here next time.
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Room (80%)
Cleanliness (60%)
Breakfast (100%)
Restaurant (60%)
Value for money (40%)
Service (60%)
Location (80%)
96%
written by Kevin Rowland
2024-01-25
Very satisfying and made our stay
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Room (100%)
Right in heart of Lucerne
Cleanliness (100%)
Really helpful with our questions
Breakfast (100%)
Excellent choices
Restaurant (60%)
Value for money (100%)
Spacious with good view
Service (80%)
Na
Location (100%)
Spotless
100%
written by Stefano Corgnati
2024-01-24
L' hotel Wilden Mann e' garanzia di qualita' a Lucerna.
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (60%)
Value for money (100%)
Service (100%)
Location (100%)
71%
Anonymous
2024-01-23
Gastfreundlichkeit an der Rezeption ist genügend. Wir haben nicht das Gefühl bekommen, dass man sich freut, dass wir sa sind.
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Room (80%)
Cleanliness (60%)
Rezeption mässig freundlich. Am 3.1.2024 eingecheckt. Mein Geburtstag war ebenfalls am 3. 1. - Und niemand hats gemerkt. Und das, obwohl ich einen Ausweis zeigen musste...
Breakfast (80%)
Restaurant (60%)
Ente war nicht ros, sondern fast durchgebraten. Dürfte in einem Restaurant dieser Preisklasse nicht passieren.
Value for money (60%)
Etwas in die Jahre gekommen
Service (60%)
Location (100%)
85%
Anonymous
2024-01-23
Great and the place was close to all the important places
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Room (100%)
Cleanliness (80%)
Breakfast (80%)
Restaurant (80%)
Value for money (80%)
Service (80%)
Location (100%)